Funny moment from a social media training session

Flip phone?? 

I was going through some video from the summer and found this clip from the very beginning of a talk to a group of divorce lawyers and mediators in Niagara Falls. I was trying to figure out which kinds of phones everyone was using (as context for the talk) and there was an unexpected exchange with one of the audience members. Videotaping your talks means you get to preserve funny little moments like this one.

Advice for PR and CorpComms grads

Advice for PR and CorpComms grads

I received a tweet yesterday from @AntoineSarpong in the PR program at Centennial College asking for advice for PR and communications grads. Getting that first job in your chosen profession can be a big source of anxiety. I wanted to reply with something a bit longer than 140 characters. So here, in good old long form, is my advice for the PR and corporate communications grads of 2013: 

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Get your municipality up and running on social media

Get your municipality up and running on social media

While the number of municipalities using social media continues to climb, only a small percentage are using these tools to their full potential. For example, the majority of communities have low or stagnant numbers of Twitter or Facebook followers, few or infrequent posts and/or very little two-way dialogue with residents.

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Cogeco's response to email crisis: The good and the bad

Cogeco's response to email crisis: The good and the bad

According to the old adage, there‚Äôs no such thing as bad publicity. Well, the people over at Cogeco might disagree after the week they had. The company made headlines for all the wrong reasons this week after a massive email outage left thousands of customers across Ontario unable to send or receive messages. Hundreds of frustrated customers have since taken to Twitter and Facebook...

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