Your video doesn't need to go viral to be a success

Just a quick post to help manage expectations when it comes to producing/sharing videos for your company or association. Don't obsess about hits, clicks, views and shares. If you put out great video content on a consistent basis - video that's useful to your audience - those metrics will follow.

Funny moment from a social media training session

Flip phone?? 

I was going through some video from the summer and found this clip from the very beginning of a talk to a group of divorce lawyers and mediators in Niagara Falls. I was trying to figure out which kinds of phones everyone was using (as context for the talk) and there was an unexpected exchange with one of the audience members. Videotaping your talks means you get to preserve funny little moments like this one.

How (and why) to create a Snapchat geofilter for your next event

How (and why) to create a Snapchat geofilter for your next event

I know what some of you are thinking: "Snapchat is for kids. It's not for businesses. And it's certainly not for our business." It's funny. That's what a lot of marketing types were saying about Facebook back in 2010. Six years later, virtually every company has a presence on Facebook and the platform generated $17 billion in ad revenue last year.

There's a huge and relatively new marketing opportunity on Snapchat right now. They're called 'On-Demand Geofilters'. These filters are essentially location-based ads for brands, businesses, events and individuals. They're cool, the engagement levels with users are high and (for now, at least) they are a very, very cost-effective way of promoting your brand. 

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Stop talking about video. Do it!

Stop talking about video. Do it!

If your organization is still sitting on the sidelines when it comes to creating and sharing video content, you need to understand that you're missing out on one of the single most effective communication platforms available. Don't just take my word for it. Consider this:

  • 74% of all internet traffic will be video in 2017 (Syndacast)
  • Between April and November of 2015, the number of daily video views on Facebook went from 4 billion to 8 billion (TechCrunch - November 2015)
  • Visual content is more than 40 times more likely to get shared on social media than other types of content (buffersocial)
  • 51% of marketing professionals say video is the type of content with the best ROI (Digital Marketing Blog - April 2015)
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Advice for PR and CorpComms grads

Advice for PR and CorpComms grads

I received a tweet yesterday from @AntoineSarpong in the PR program at Centennial College asking for advice for PR and communications grads. Getting that first job in your chosen profession can be a big source of anxiety. I wanted to reply with something a bit longer than 140 characters. So here, in good old long form, is my advice for the PR and corporate communications grads of 2013: 

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Rob Ford beats Obamacare, Fukushima and Lady Gaga for news searches

Rob Ford beats Obamacare, Fukushima and Lady Gaga for news searches

Thanks to the six-month long Crackgate scandal and the ensuing media coverage Toronto Mayor Rob Ford is one of the most recognizable people in the world. Ford has become a running segment on The Daily Show. He's been ridiculed by David Letterman, Jay Leno, the Jimmies (Kimmel and Fallon), Howard Stern and Saturday Night Live. It seems like the whole world is talking about Toronto's mayor. But is there an objective way to see how big the Rob Ford story really is?

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Twitter metrics show extent of backlash against Weiner

Twitter metrics show extent of backlash against Weiner

For the second time in just over two years, Anthony Weiner, the former New York congressman and NYC mayoral hopeful, held a press conference apologizing for sending explicit photos to women over the Internet. In 2011, his indiscretions forced him to resign from Congress. This time, however, Weiner says he isn't going anywhere and will remain in the race for mayor of New York City. But will the voting public let Weiner (and his alter-ego, 'Carlos Danger') off the hook yet again? Using Twitter as a barometer to gauge the public's reaction to Weinergate-2, early indications suggest the serial sexter's luck may be running out... 

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Marketing to #RoyalBaby: Clever or overkill?

Marketing to #RoyalBaby: Clever or overkill?

News of Tuesday's royal birth sparked millions of tweets from around the world. Minutes after the official announcement that William and Kate's first child had been born, Twitter activity peaked at 25,300 tweets per minute. Many of the messages were from well-wishers, those questioning the amount of hype surrounding the birth, and others trying to inject some humour into the occasion...

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How to avoid a Twitter crash landing

How to avoid a Twitter crash landing

A lot can happen in a few years. Not too long ago, most company executives thought Twitter, Facebook and Instagram were annoying websites their kids used to take pictures of their meals. Of course, they were partially right. But those social media platforms also provide an unprecedented opportunity to connect with customers and directly engage with clients like never before...

 

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Should you respond during a crisis?

Should you respond during a crisis?

Elissa Freeman (@elissapr) recently wrote an interesting piece on this topic for PR Daily. Her article was inspired by the recent Lululemon transparent yoga pants controversy but brings up some worthwhile issues and questions for people in the communications industry.

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Get your municipality up and running on social media

Get your municipality up and running on social media

While the number of municipalities using social media continues to climb, only a small percentage are using these tools to their full potential. For example, the majority of communities have low or stagnant numbers of Twitter or Facebook followers, few or infrequent posts and/or very little two-way dialogue with residents.

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Why we're cool with the fact our website may go down today

Why we're cool with the fact our website may go down today

As a business owner, these are words I never thought I would utter: "Our website is temporarily down. And we're cool with that."

That shows you the power of great communications. Our site is hosted by Squarespace. They're a great company and their operations have been impacted by Hurricane Sandy (more on that below). Operational disruptions happen.

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Cogeco's response to email crisis: The good and the bad

Cogeco's response to email crisis: The good and the bad

According to the old adage, there‚Äôs no such thing as bad publicity. Well, the people over at Cogeco might disagree after the week they had. The company made headlines for all the wrong reasons this week after a massive email outage left thousands of customers across Ontario unable to send or receive messages. Hundreds of frustrated customers have since taken to Twitter and Facebook...

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Yet another inappropriate tweet in the wake of Colorado shooting

Yet another inappropriate tweet in the wake of Colorado shooting

This latest tweet by @celebboutique actually makes the NRA's tweet earlier today look somewhat tame in comparison. Whether this is ignorance, stupidity or a PR stunt, this is why companies need to have solid social media programs in place...

 

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"You're Fired": The top 5 risks of using Twitter

"You're Fired": The top 5 risks of using Twitter

Used properly, Twitter can be a powerful tool for connecting with clients, prospects, friends fans and just about every possible stakeholder group. But there's no shortage of cautionary tales about celebrities, politicians, companies and ordinary tweeps who've been publicly embarrassed (or worse) over a stupid tweet...


 

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Some questions about the Wal-Mart, Mercury Public Affairs incident

Some questions about the Wal-Mart, Mercury Public Affairs incident

Yesterday, Gawker published a story about a young woman they referred to as a 'PR flack' who was fired for posing as a reporter in order to spy on a pro-labour group's closed meeting. If you're not familiar with the story..

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